Built by industry veterans who left the corporate RCM factory to deliver bespoke, high-yield financial solutions.
Merit Revenue Associates was founded on a simple, undeniable truth: the healthcare revenue cycle has become too impersonal. After spending years inside massive, volume-driven healthcare IT and RCM conglomerates—including leading architecture and operational teams at organizations like CPSI and TruBridge—our founders recognized a critical flaw in the industry standard.
Large vendors were forcing hospitals onto rigid proprietary software and outsourcing critical patient interactions to offshore call centers. The focus had shifted from maximizing a hospital's bottom line to maximizing the vendor's scale.
We built Merit to be the antidote. We combine the deep technical architecture and operational playbook of an enterprise firm with the agility, transparency, and domestic compassion of a boutique agency. We do not adapt your facility to our software; we adapt our world-class expertise to your facility.
Jourdan drives the strategic vision and executive project management at Merit Revenue Associates. With a deep background in finance and a relentless focus on operational excellence, she ensures that every facility we partner with receives a highly customized, boutique-level engagement that directly impacts their bottom line.
Jaymi anchors the core of our Revenue Cycle Management operations. Bringing extensive firsthand experience as a Revenue Cycle Manager, she understands the daily friction points HIM teams face. Jaymi leads our domestic outreach and operational strike teams to ensure clean claims, rapid turnarounds, and compassionate patient interactions.
Steven bridges the gap between enterprise RCM and cutting-edge cloud infrastructure. As a former Group Lead Solution Architect at CPSI and a fully certified Microsoft Azure Administrator, Steven ensures that Merit's technical architecture is secure, scalable, and natively integrated into our clients' existing ecosystems without the need for disruptive software overhauls.
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